How to work with Tripadvisor and Viator
Why sell on Tripadvisor and Viator?
Tripadvisor / Viator have direct access to more than 200,000 bookable activities, they are the largest tours & activities reseller in the business. They are focused solely on the tours & attractions business which allows for a great understanding of our industry. The benefit for working with Trip Advisor/Viator is that you are represented on both sites but only have to manage one account.
Sign up process
Start by heading to Viator / Tripadvisor supplier sign up page.
Enter your details to create a new listing or login if you already have one.
Once you are logged in you are first required to complete your banking, tax, and payment information on the payment details page of the portal
Create products at your own pace through their supplier portal. You are able to publish once completed. The average length of time needed to build one product is on average 2 hours. You will need to pay Viator a listing fee to get your product live (currently $29)
How long it takes to get started
The process of signing up with Tripadvisor to sell your tours and activities can be relatively quick if you are a small operator. The process is mostly hands off on the Tripadvisor side, so the time it takes is in your own hands. Based on our own experience it takes approximately 2hrs to fully build out each product on their platform.
How much commission you pay
Your commission level is dependent on your experience type and the market you operate in. In general you can expect to pay 20-35% in commission. With Viator Accelerate you can adjust your commission to improve your visibility.
How you get paid
You can be paid weekly via PayPal or monthly into your bank account via direct transfer. Payoneer is also available for Brazilian real or Indian rupee. Tripadvisor currently pay in 16 currencies and plan to add more in the future.
Tripadvisor Experiences sends out payments each month via direct deposit. The standard payment schedule is based on the customer’s month of travel. Payments are typically made within 21 business days after the end of the settlement period.
